Standard Vanguard Services

A proud Board of Investment (BOI) registered company that has been operating since 2010 on the beautiful island of Sri Lanka. Our primary focus is on Business Process Outsourcing (BPO) operations, where we strive to provide top-tier business solutions to our partners.

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At Standard Vanguard services Pvt Ltd, we are committed to excellence and innovation in the BPO sector. We specialize in a wide range of services, including customer support, back-office operations, and various other BPO functions that cater to global needs. Our dedicated team is equipped to handle diverse operational requirements, ensuring that we meet and exceed the expectations of our clients worldwide.
Our mission is to deliver seamless, efficient, and high-quality services that empower businesses to thrive in a competitive landscape. Whether you are looking for comprehensive customer support services or specialized back-office solutions, Standard Vanguard Services Pvt Ltd is your trusted partner for success.

Founded in 2010

15 Years of Experience

Founded in 2010, Standard Vanguard Services Pvt Ltd acts as the parent company for four dynamic subsidiaries

Global Aircall Pvt Ltd:

Delivering innovative communication solutions that enhance customer engagement.

One Touch Branding Pvt Ltd:

Specialising in brand development and marketing strategies for impactful market presence.

Realest 8.com Pvt Ltd:

Offering comprehensive real estate services to facilitate seamless property transactions.

Virtual Wizard Pvt Ltd:

Providing virtual assistance services that empower businesses to boost their operational efficiency.

Our Affiliates

Standard Vanguard Services Pvt Ltd has built strong affiliate partnerships, collaborating with trusted organizations to expand services, expertise, and global reach.

Jafa Solutions

A strategic outsourcing partner offering end-to-end BPO, IT, and business support services from Sri Lanka.

⁠The Consulate

A global customer service and engagement company delivering multilingual support and innovative marketing solutions that connect people across borders.

⁠Rapid Pushers

Cost-effective BPO solutions that enable businesses to focus on growth and core operations.

Our Commitment to Security and Compliance

At Standard Vanguard Services Pvt Ltd, we uphold high standards of compliance, security, and cooperation across all our services. Our activities are designed to guarantee protection and efficiency:

Monitoring and System Checking:

We implement advanced fraud detection systems to monitor and prevent unauthorised access, safeguarding our clients from account takeover attempts and other fraudulent activities.

Data Protection:

Utilising business encryption protocols ensures that sensitive data shared within our platforms remains secure, making payments and personal details unreadable or inaccessible to unauthorised parties.

Identity Verification:

Our robust identity verification processes, including multi-factor security authentication, bolster account privacy during creation and login. Customer Support: Our customer service representatives are trained to recognise and respond promptly to business analytics and security threats, fostering a safe environment for our trusted clients.

Customer Support:

Our customer service representatives are trained to recognise and respond promptly to business analytics and security threats, fostering a safe environment for our trusted clients.

Customer Care Commitment

We prioritise exceptional customer service with a commitment to:

24/7 Support:

Providing rapid response times and continuous support through automated chatbots and virtual assistants to handle common concerns efficiently.

Multi-Channel Communication:

Offering support via live chat, email, social media, and voice calls, allowing clients to select their preferred method.

Technical Troubleshooting:

Our technical teams utilise advanced digital tools to swiftly resolve connectivity issues, software bugs, or server lags.

Community Engagement:

Managing online communities and social media interactions effectively to foster a positive environment and build customer loyalty.

Multilingual Support:

Our customer care centres are equipped to communicate effectively in multiple languages, serving a diverse client base. • Digital Marketing Enhancement

Digital Marketing Enhancement

To strengthen our market presence and competitiveness, we focus on:

Influencer Partnerships:

Facilitating outreach to influencers to enhance our brand visibility.

Social Media Management:

Scheduling and managing content for products and events to sustain consistent engagement.

Email Campaigns:

Designing and distributing newsletters and promotional offers aligned with our marketing strategies.

SEO Practices:

Optimising online visibility through effective SEO techniques, including keyword integration and meta tagging.

Multilingual Marketing:

Expanding our reach with multilingual marketing support to connect with diverse audiences.

At Standard Vanguard Services Pvt Ltd, we are dedicated to innovation and excellence in the BPO industry, contributing to the economic growth of Sri Lanka and ensuring our clients achieve their business objectives with confidence.

Contact us

Have a question or need assistance? Our team is ready to help you with prompt and professional support.

No. 82/5/1, Bauddhaloka Mw, Colombo 04

info@standardvanguardservices.com

+94 112 500 834

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